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Customer Care in The Construction Industry

Are You Strugging With Your Customer Care Approach for the Management of Defects and Repairs?

A web based solution is available via Clixifix.

This innovative software provides Principal Contractors, Housebuilders and Commercial Project Contrators with a specifically designed software application to manage defects and repairs, helping to alleviate customer care issues.

The management of defects and repairs will often involve

  • Lengthy email chains and phone calls

  • Complicated spreadsheets

  • Breakdown in communication

  • Identifying responsibility for defects

Clixifix enables you to

  • Nominate Contractors/Maintenance Teams
  • Assign Tasks
  • Provide accurate costing
  • Communicate with all parties
  • Upload documents
  • Diary tasks and progress

Clixifix - Clear responsibility and full accountability to your Customer Care

Visit www.clixifix.com for more information

MPW Insurance Brokers Ltd, 7/8 Tolherst Court, Turkey Mill, Ashford Road, Maidstone, ME14 5SF

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